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Responsible Gambling

1. Our Commitment to Player Safety

At Aussie Play Casino, we believe that gambling should always be a form of entertainment and never a cause of stress or financial hardship. We are committed to providing a safe, secure, and supportive environment for all our players. Our Responsible Gambling policy is designed to empower you with tools and information to ensure that your time spent with us remains positive and under your control.


2. Maintaining a Healthy Balance

To keep gambling enjoyable and prevent it from becoming a problem, we recommend following these core principles:

  • Treat gambling as a leisure activity, not a way to make money.
  • Only gamble with funds that you can afford to lose.
  • Set a strict budget before you start playing and stick to it.
  • Avoid chasing losses; accept that losing is a possibility of the game.
  • Keep track of the time you spend playing and take regular breaks.
  • Do not gamble if you are feeling depressed, stressed, or under the influence of alcohol or medication.

3. Player Protection Tools

We provide several features within your account settings to help you manage your gaming habits effectively:

Deposit Limits You can set daily, weekly, or monthly limits on the amount of money you deposit into your account. Once a limit is reached, you will not be able to add more funds until the period expires.

Session Reminders Our system can send you automated notifications at set intervals to remind you how long you have been logged in and playing.

Cool-Off Periods If you feel you need a short break from gaming, you can request a cooling-off period. This will temporarily suspend your access to the casino for a duration ranging from 24 hours to 30 days.


4. Self-Exclusion Program

For players who feel that their gambling is no longer under control, we offer a formal Self-Exclusion program. By opting for self-exclusion, your account will be closed for a significant period, such as six months, one year, or permanently. During this time, we will block your access to the platform and ensure you do not receive any marketing or promotional materials from us.


5. Identifying the Signs of a Problem

Self-awareness is key to staying safe. Consider the following questions to evaluate your relationship with gambling:

  • Do you spend more time or money on gambling than you originally intended?
  • Have you ever lied to family or friends about your gambling habits?
  • Do you feel the need to gamble to escape from personal problems or boredom?
  • Have you ever borrowed money or sold personal items to fund your gaming?
  • Does gambling cause you to neglect your work, education, or family responsibilities?

If you answered yes to any of these questions, we encourage you to use our protection tools and seek professional support.


6. Accessing Professional Support

If you or someone you know is experiencing difficulties related to gambling, there are many independent organizations that offer free and confidential help. We recommend reaching out to:

Gambling Help Online (Australia) Providing 24/7 counseling and support for Australian residents via phone and web chat. (www.gamblinghelponline.org.au)

Gamblers Anonymous A fellowship of individuals sharing their experiences to help others recover from gambling problems. (www.gamblersanonymous.org)


7. Protection of Minors

Aussie Play Casino maintains a zero-tolerance policy regarding underage gambling. You must be at least 18 years of age to use our services. We use rigorous identity verification processes to prevent minors from accessing our platform. We also recommend that parents use filtering software to block gambling content on devices shared with children.